Our Property Management Department based at Wallingford is headed by Debbie Walley who has worked for the company since 2001. Please contact her on 01491 824000 or email her with any questions or queries on your upcoming or ongoing tenancy. Throughout your tenancy we would like all Winterbrook tenants to know that we are always on hand locally for help and advice, and you can pop in anytime. We realise we are recommended by current tenants and your custom is very important to us.
Before contacting us with maintenance issues please ensure that your landlord has a managed service for your property if not please contact the landlord directly from the information we will have provided you with.
Please ensure that you have checked all obvious solutions such as a blown fuse, tripped circuit breaker, a blown light bulb and check through the manuals for any appliances first (these can often be downloaded from the Internet) as a call-out fee will be charged for any call-out where the engineer cannot find a fault.
The phones for our Property Management Department are answered from 8.00 – 20.00 weekdays. 9.00 – 17.00 Saturdays and 10.00 – 16.00 Sundays.