All fees shown are including VAT at 20% unless stated otherwise.

In line with our company ethos of providing a bespoke Letting Service to suit the requirements of each Landlord, our fees often need to be quoted for on an individual basis once we have a full understanding of the specific requirements of each client.

As a general guide, our Letting & Property Management fees for Landlords are a maximum of:
Letting Only – £1,080 inc VAT (£900 plus VAT)
Let & Rent Collection – 10.8% inc VAT (9% plus VAT)
Full Property Management – 14.4% inc VAT (12% plus VAT)
Please ask for details of any special offers for new Landlords that may be available.

In addition to the above, the following charges also apply:

Tenancy Set-up Fee

Our tenancy set-up fee is £360.00 including VAT. This charge is per tenancy, and includes all marketing activity, online advertising of the property on our website, along with National portals (such as, and, arranging and accompanying viewings, negotiation of tenancy terms, obtaining reference reports for the proposed tenants, undertaking right to rent checks, and preparing tenancy agreements.

Inventory & Schedule of Condition, Check-in & Check-out

Preparation of an Inventory and Schedule of Condition on behalf of the Landlord by an inventory clerk will depend on the size and style of the Premises. The cost of the preparation of the Inventory and the Check-in and Check-out reports is borne by the Landlord. Inventory & Check-in charges are likely to range between £210.00 and £462.00 including VAT. The charge for the Check-out report is likely to range between £114.00 and £234.00 including VAT. Please note that the price ranges given assume the property is unfurnished. Properties which are furnished (or part-furnished) will incur an additional charge. Please contact us for a quotation.

General Consultancy

This is offered on request and will be charged at the rate of £30.00 including VAT per hour, plus travel and other reasonable expenses and costs. This Service includes additional visits to your property if we are managing, serving a Notice under Section 13 of the Housing Act 1988, waiting time at a property, having extra sets of keys cut, arranging cleaning prior to the start of a Tenancy, arranging safety checks, arranging installation of smoke alarms or carbon monoxide alarms, arranging an Energy Performance Certificate or obtaining consent from a lender or a Superior Landlord.

Optional Property Visits

Where we are not providing Property Management Services, property visits are optional, and will only be carried out upon receipt of a written request from you. These visits will be charged at £48.00 including VAT each.

Tenancy Agreements

Preparation of our standard Tenancy Agreement usually being for a fixed Term of twelve months or less is included within our Tenancy Set-Up Fee above.

Tenancy Extensions or Renewals

Our charge for the preparation of our standard Tenancy Extension Agreement, including a Rent review and any negotiation with the tenants, is £72.00 including VAT.

Alterations to Tenancy Agreement

Our charge for checking and making any alterations requested by your solicitor to our standard Tenancy Agreement is £30.00 including VAT per hour or part of an hour.

Service of Notices

Our charge for preparing and serving notice to terminate a Tenancy when we are not managing the Premises is £42.00 including VAT.

Caretaking during a Void Period

Our charge for carrying out visits to your property during a void period is £48.00 including VAT for one visit, carried out during normal office hours.

Instructing Contractors

Our charge for instructing contractors during a void period, or if we are not managing the Premises, is £18.00 including VAT payable in advance together with the cost of the contractor. This Service is only offered provided we have written instructions from the Landlord and hold sufficient cleared funds to cover the cost of the work plus our fees.

Supervising extensive works

We charge a supervisory fee of 12% including VAT of the total cost of any work in excess of £1,000.00 including VAT but subject to a minimum fee of £120.00 including VAT, for supervising the work.

Supervising partial or total refurbishment

Our charge for supervising the partial or total refurbishment of the Premises is 12% including VAT of the total cost of the work, but subject to a minimum fee of £300.00 including VAT.

Non-Resident Landlords

If the Landlord is not resident in the UK we will charge an administration fee of £72.00 including VAT each quarter for tax retention and completion of the documentation required by the Centre for Non Residents.

Protection of Tenancy Deposits

Our administration fee for dealing with the protection of the tenants deposit with the Deposit Protection Service (“DPS”) is £24.00 including VAT paid annually in advance.

Court Proceedings or Deposit Scheme Adjudication

Our fee for the preparation of documentation for County Court proceedings or DPS adjudication is £180.00 including VAT plus our reasonable costs and expenses. Attendance at court or any tribunal on your behalf is charged at £180.00 including VAT per hour plus our reasonable costs and expenses.

Duplicate Statements

Our charge for issuing duplicate statements to you or your accountant is £12.00 including VAT per statement, or £108.00 including VAT for all the statements covering a tax year.


We charge of £0.72 including VAT per sheet for photocopying. Free for local residents.

Specialist Advertising

The cost of advertisements in specialist publications, or the preparation of brochures detailing the particulars of the Premises including photographs (where applicable) will be subject to an additional charge. A quotation will be provided on request.

Overseas Communications

We make a charge for making overseas and long distance telephone calls and faxes which will be charged at the current British Telecom rates including VAT.

Change of Tenant during a Tenancy

If you agree to a change of tenant during an existing tenancy, we charge an administration fee of £60.00 including VAT to prepare the documentation and arrange for the tenant to sign the tenancy agreement.

Payments to you by CHAPS

Where we are providing our Full Management or Let & Rent Collection Service, funds are normally transferred to the Landlord’s bank account via BACS payments. Often these transfers arrive on the same day however whether they do or do not is determined by the receiving bank. If you require a transfer of funds to be made by CHAPS instead, we charge an administration fee of £48.00 including VAT for each transfer, to cover our time spent in arranging the payment, and the charge levied by our Bankers for undertaking it.

Withdrawal from an Agreed Offer

If you instruct us to proceed with a proposed Tenancy and subsequently withdraw your instructions we will require you to meet some of the costs and the expenses incurred up to the sum of £420.00 including VAT, and pay us the amount equivalent to three months’ Commission at the Let Only Percentage up to a maximum of £1,440.00 including VAT.

Energy Performance Certificate

If required, we charge £1 44 inc VAT (£120 plus VAT) to supply an Energy Performance Certificate for your property.